Audiological Services


  • Hearing Aid Services (Troubleshooting)

    Hearing aids are built to provide many years of useful service. However, regular exposure to a harsh environment means they will occasionally encounter problems. No matter how fastidious you are when it comes to hygiene, the ear canals inevitably attract dirt, moisture and earwax buildup – all of which can wreak havoc with the electronic components in your hearing aids. Regular maintenance can help keep them in great working condition, but once in a while, they may need servicing or repair.

    Troubleshooting Your Hearing Aids:

    If your hearing aids aren’t working properly, try the following techniques for a quick fix.

    1) If there is no sound:
    • Make sure the battery is inserted correctly.
    • Replace the battery if you suspect it is dead or weak.
    • Remove excess earwax from earmold or replace wax guard.
    • Check tubing for wax buildup or moisture; clean with blower tool.
    • Make sure hearing aid isn’t accidentally set to telecoil mode.
    2) If you are experiencing feedback or whistling:
    • Remove and reinsert your hearing aids.
    • Turn down the volume.
    • Make sure there is nothing blocking or covering your hearing aids.
    • Have your doctor check your ears for excess wax and remove if necessary.
    3) If the sound is weak or distorted:
    • The battery may be dead or weak; replace it.
    • Open the battery compartment and clean the contacts with a dry cloth.
    • Clean the earmold or tubing with wax removal tools; replace wax guard.